---
title: Why hasn’t my order shipped yet?
description: We know you're excited to get your new gear, and we work hard to get orders out as quickly as possible!
---
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1. [Fitment Industries Knowledge Base](https://info.fitmentindustries.com/knowledge-base?hsLang=en-us)
2. [Orders and Shipping](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us)
3. [Order Status and Tracking](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us#order-status-and-tracking)
# Why hasn’t my order shipped yet?
## Your order may be delayed due to processing time, multiple shipments, or a backorder. If you have questions, you can track your order on our Track Page or contact us for help!
We know you're excited to get your new gear, and we work hard to get orders out as quickly as possible! Here are a few common reasons an order may not have shipped yet.
**Your order may still be processing.** Orders go through a fulfillment process before they ship. This includes picking, packing, and coordinating with our shipping carriers. Our team moves quickly, but some orders take a little more time to prepare.
**Your order may ship in multiple packages.** If you ordered multiple items, they may ship separately from different locations to get them to you as fast as possible.
**Estimated delivery times:**
- Wheels only: 4 to 7 business days
- Tires only: 3 to 7 business days
- Wheel and tire packages: 14 to 21 business days
Please keep in mind these are estimates, not guarantees. Ceramic coating may add 2 to 3 additional business days.
**Your item may be on backorder.** A backorder means the manufacturer is temporarily out of stock but has more on the way. Typical backorder wait times are around 4 to 6 weeks, though this can vary. If your item is on backorder, we will do our best to keep you informed. If you can not wait, reach out to us and we can help you find an in-stock alternative.
If you have questions about your order status, you can track your order on our Track Page or Contact Us and we will be happy to help!
- [Orders and Shipping](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us#main-content)
- [Shipping Options and Addresses](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-options-and-addresses)
- [Shipping Protection](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-protection)
- [Order Status and Tracking](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us#order-status-and-tracking)
- [Delivery and Signatures](https://info.fitmentindustries.com/knowledge-base/orders-and-shipping?hsLang=en-us#delivery-and-signatures)
- [Order Issues and Support](https://info.fitmentindustries.com/knowledge-base/order-issues-and-support?hsLang=en-us#main-content)
- [Damaged and Missing Orders](https://info.fitmentindustries.com/knowledge-base/order-issues-and-support?hsLang=en-us#damaged-and-missing-orders)
- [Order Changes and Cancellations](https://info.fitmentindustries.com/knowledge-base/order-issues-and-support?hsLang=en-us#order-changes-and-cancellations)
- [Warranty and Defects](https://info.fitmentindustries.com/knowledge-base/order-issues-and-support?hsLang=en-us#warranty-and-defects)
- [Returns and Refunds](https://info.fitmentindustries.com/knowledge-base/order-issues-and-support?hsLang=en-us#returns-and-refunds)
- [Fitment and Installation](https://info.fitmentindustries.com/knowledge-base/fitment-and-installation?hsLang=en-us#main-content)
- [Finding the Right Fit](https://info.fitmentindustries.com/knowledge-base/fitment-and-installation?hsLang=en-us#finding-the-right-fit)
- [Post Installation Issues](https://info.fitmentindustries.com/knowledge-base/fitment-and-installation?hsLang=en-us#post-installation-issues)
- [Test Fitting and Installation](https://info.fitmentindustries.com/knowledge-base/fitment-and-installation?hsLang=en-us#test-fitting-and-installation)
- [Payments and Pricing](https://info.fitmentindustries.com/knowledge-base/payments-and-pricing?hsLang=en-us#main-content)
- [Pricing and Discounts](https://info.fitmentindustries.com/knowledge-base/payments-and-pricing?hsLang=en-us#pricing-and-discounts)
- [Payment Methods](https://info.fitmentindustries.com/knowledge-base/payments-and-pricing?hsLang=en-us#payment-methods)
- [Financing](https://info.fitmentindustries.com/knowledge-base/payments-and-pricing?hsLang=en-us#financing)
- [Wheels](https://info.fitmentindustries.com/knowledge-base/wheels?hsLang=en-us#main-content)
- [Wheel Finish and Construction](https://info.fitmentindustries.com/knowledge-base/wheels?hsLang=en-us#wheel-finish-and-construction)
- [Wheel Basics and Sizing](https://info.fitmentindustries.com/knowledge-base/wheels?hsLang=en-us#wheel-basics-and-sizing)
- [Purchasing Wheels](https://info.fitmentindustries.com/knowledge-base/wheels?hsLang=en-us#purchasing-wheels)
- [Wheel Offset, Backspacing, and Size](https://info.fitmentindustries.com/knowledge-base/wheels?hsLang=en-us#wheel-offset-backspacing-and-size)
- [Wheel Care and Storage](https://info.fitmentindustries.com/knowledge-base/wheels?hsLang=en-us#wheel-care-and-storage)
- [Tires](https://info.fitmentindustries.com/knowledge-base/tires?hsLang=en-us#main-content)
- [Mounted and Balanced Packages](https://info.fitmentindustries.com/knowledge-base/tires?hsLang=en-us#mounted-and-balanced-packages)
- [Choosing the Right Tire](https://info.fitmentindustries.com/knowledge-base/tires?hsLang=en-us#choosing-the-right-tire)
- [Tire Performance and Maintenance](https://info.fitmentindustries.com/knowledge-base/tires?hsLang=en-us#tire-performance-and-maintenance)
- [Suspension](https://info.fitmentindustries.com/knowledge-base/suspension?hsLang=en-us#main-content)
- [Coilovers](https://info.fitmentindustries.com/knowledge-base/suspension?hsLang=en-us#coilovers)
- [Air Suspension](https://info.fitmentindustries.com/knowledge-base/suspension?hsLang=en-us#air-suspension)
- [Lowering Springs and Sway Bars](https://info.fitmentindustries.com/knowledge-base/suspension?hsLang=en-us#lowering-springs-and-sway-bars)
- [Suspension Components](https://info.fitmentindustries.com/knowledge-base/suspension?hsLang=en-us#suspension-components)
- [Accessories](https://info.fitmentindustries.com/knowledge-base/accessories?hsLang=en-us#main-content)
- [TPMS](https://info.fitmentindustries.com/knowledge-base/accessories?hsLang=en-us#tpms)
- [Center Caps](https://info.fitmentindustries.com/knowledge-base/accessories?hsLang=en-us#center-caps)
- [Spacers and Hub Rings](https://info.fitmentindustries.com/knowledge-base/accessories?hsLang=en-us#spacers-and-hub-rings)
- [Lug Nuts and Lug Bolts](https://info.fitmentindustries.com/knowledge-base/accessories?hsLang=en-us#lug-nuts-and-lug-bolts)
- [About Us & Ambassador Program](https://info.fitmentindustries.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#main-content)
- [About Fitment Industries](https://info.fitmentindustries.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#about-fitment-industries)
- [Street Team and Sponsorships](https://info.fitmentindustries.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#street-team-and-sponsorships)
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